Payment Policy

Effective Date: December 26, 2024

At Trendluis, we understand that acquiring high-quality fishing gear is a significant investment, and we are committed to making your purchasing experience as smooth, secure, and straightforward as possible. Our payment policy is designed with transparency and customer convenience in mind. We aim to provide you with a clear understanding of all payment options, security measures, and procedures. This detailed policy outlines everything you need to know about how to pay for your premium fishing gear at trendluis.com.

Accepted Payment Methods:

To cater to your diverse preferences, we offer multiple payment options:

  1. Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. These transactions are processed securely via our encrypted payment gateway, ensuring the utmost protection of your card information. Our system is designed to handle these transactions smoothly and efficiently, offering immediate payment confirmation. This option is a cornerstone of our payment offerings, designed to make your experience as convenient as possible.

  2. PayPal: We also offer PayPal as a secure and convenient payment method. PayPal allows you to pay using your PayPal balance or linked bank account or credit card, adding an extra layer of security. This option is well-known and trusted worldwide, and its integration into our checkout process is intended to provide a seamless experience. Using PayPal, your transaction is processed quickly, enabling us to fulfill your order as fast as possible.

  3. Shop Pay: For our returning customers, Shop Pay offers a streamlined checkout process. This option securely saves your payment and shipping information, facilitating quicker and easier transactions for future purchases. It is designed for customer convenience, reducing the amount of time it takes to make a purchase, and making it a more efficient experience. With Shop Pay, we aim to improve our loyal customers’ overall experience.

  4. Google Pay: Google Pay is another payment method available, allowing for fast and secure payments through your Google account. This method is widely used and known for its security, offering a convenient solution to quickly complete your purchases. This integrates seamlessly into the checkout flow and is a simple, safe, and effective way to complete transactions.

Commitment to Payment Security:

Your financial security is our highest priority. At Trendluis, all payment transactions on our website, trendluis.com, are processed through a secure, encrypted server. We use SSL (Secure Socket Layer) technology to safeguard all your personal and payment information during transit, preventing unauthorized access. Furthermore, we adhere to PCI DSS (Payment Card Industry Data Security Standard) compliance, ensuring the highest level of protection and security. We do not store your full credit card or banking details on our servers. Our comprehensive security measures are designed to keep your data safe.

Currency:

All transactions made on our website are processed in United States Dollars (USD). If you are purchasing from outside the United States, your bank or payment provider will handle the currency conversion, and you may be subject to their exchange rates and fees. Please check with your financial institution to understand these exchange rates and potential fees. Trendluis does not control these rates or fees and cannot be responsible for them.

Payment Authorization:

By placing an order with Trendluis, you authorize us to charge your chosen payment method for the full amount of your order. This includes the cost of the products, any applicable taxes, and shipping fees. After the payment is successfully processed, you will receive an order confirmation email. This email will include all details of your purchase, and it also serves as confirmation that your payment has been successfully processed.

Order Processing Time:

We aim to process all orders as quickly as possible. Typically, orders are processed and shipped within 1-3 business days from the time payment is received and verified. Processing time can be influenced by product availability, order volume, and other factors. You will be notified by email once your order has been dispatched, including a tracking number for your shipment.

Pricing Transparency:

We make every effort to ensure that prices on our website are accurate at all times. However, in the event of a pricing error, we reserve the right to cancel or adjust your order. If an error occurs and you have already made payment, we will notify you and provide a full refund if necessary or if you do not agree to an adjusted price. We value honesty and transparency in our pricing.

Refunds and Returns:

For details regarding refunds and returns, please refer to our detailed Return Policy, which is available on our website. Refunds are always issued to the original method of payment used during the purchase. The processing time for refunds may vary based on your bank or financial institution but we always aim to expedite it. We prioritize making the return and refund process as straightforward as possible.

Sales Tax Application:

Sales tax will be applied to orders based on applicable laws and regulations, determined by the shipping address you provide during the checkout process. The sales tax rate will vary, depending on your location. We are fully compliant with all tax laws and are transparent regarding the application of sales taxes.

International Payment Information:

While our primary market is the United States, we understand that some customers may use international payment methods. If you are paying from an international account, please be aware that your bank or financial institution may impose additional fees or charges. These fees are not controlled by Trendluis, and we are not responsible for them. We recommend that you confirm with your bank about the specific charges and policies regarding international transactions.

Policy Modification:

Trendluis reserves the right to modify this Payment Policy at any time. Any changes or updates will be posted on our website and will become effective immediately upon posting. We encourage you to review this policy periodically to ensure you are up to date on any changes. This policy is designed to evolve with our business and customer needs.

Customer Support:

If you have any questions or concerns regarding our Payment Policy, please do not hesitate to contact our customer service team. We are always happy to assist you. Our contact information is as follows:

Thank you for choosing Trendluis for your premium fishing gear needs. We are committed to providing you with a secure and satisfying shopping experience